Frequently Asked Questions
Your Questions Answered — Junk Removal & Scrap Services Across California
At Mac’s Junk Removal and Scrap, we know that you may have questions about our services, pricing, and processes. To help you make informed decisions, we’ve compiled answers to the most frequently asked questions from our customers throughout California.
General Questions
What areas do you serve?
We proudly serve all cities and communities throughout California, including residential, commercial, and industrial clients.
Are you licensed and insured?
Yes! Mac’s Junk Removal and Scrap is fully licensed and insured to provide safe and professional junk removal services across California.
What types of junk do you remove?
We haul away almost everything including furniture, appliances, yard waste, construction debris, scrap metal, electronics, and more. Some hazardous materials require special handling—please see our hazardous waste disposal page for details.
What payment methods do you accept?
We accept cash, major credit/debit cards, checks, and mobile payments like Venmo.
Service Process
How do I schedule a junk removal appointment?
You can book online, call us at (323) 283-5232, email rosalrs.mac@gmail.com, or fill out our online contact form with details about your junk and preferred date/time.
Are you licensed and insured?
Yes! Mac’s Junk Removal and Scrap is fully licensed and insured to provide safe and professional junk removal services across California.
Do you offer same-day or emergency junk removal?
While we do not offer same-day service statewide, we strive to accommodate urgent requests as quickly as possible. Please call us to discuss your needs.
Do I need to be present during the junk removal?
It’s best if you or a representative are available to guide our team and approve the final load, but it’s not always required. We can arrange contactless pickup if needed.
Recycling & Disposal
What happens to the junk after you haul it away?
We prioritize eco-friendly disposal by recycling metals, donating usable items to local charities, and properly disposing of waste at licensed facilities.
Do you recycle scrap metal?
Yes! We accept various scrap metals including copper, aluminum, steel, and brass, and ensure they are recycled responsibly.
Can you remove hazardous materials?
We safely handle certain hazardous wastes like paint, batteries, and chemicals through our hazardous waste disposal service. Please contact us for details.
Commercial Services
Do you offer recurring junk removal for businesses?
Yes, we provide flexible commercial contracts and recurring pickups tailored to your business schedule.
Can you handle large commercial cleanouts?
Absolutely! We have the equipment and team to manage office cleanouts, retail spaces, warehouses, and construction debris removal.
Additional Questions
What items do you NOT accept?
We do not accept explosives, radioactive materials, medical waste, or items prohibited by law. Please contact us if you have questions about specific items.
How do I prepare for my junk removal appointment?
Please gather all items in an accessible location and separate hazardous materials if applicable. Clear pathways help our team work efficiently.